Terms of service

Terms of Service

Last updated: July 15, 2026

GENERAL INFORMATION

Welcome to ShiftFrame ("ShiftFrame," "we," "us," or "our").

These Terms of Service ("Terms") govern your access to and use of our website, products, services, content, tools, and features (collectively, the "Services"). Our online store is powered by Shopify, which enables us to provide our Services to you.

Please read these Terms carefully before using our Services. By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms as well as our Privacy Policy. If you do not agree to these Terms, you must not access or use our Services.

These Terms contain important information regarding your legal rights, warranties, disclaimers, and limitations of liability.

SECTION 1 – ELIGIBILITY AND ACCOUNT

By using our Services, you represent that you are at least the age of majority in your jurisdiction or that you have obtained the consent of a parent or legal guardian where required by applicable law.

To purchase products through our website, you may be required to provide information including your name, billing address, shipping address, email address, telephone number, and payment details.

You represent and warrant that all information you provide is accurate, complete, current, and that you have the legal authority to provide such information.

If you create an account, you are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You may not transfer, sell, assign, or otherwise permit another person to use your account.

SECTION 2 – OUR PRODUCTS

We make every reasonable effort to display our products, descriptions, colors, images, and specifications as accurately as possible.

However, actual colors and product appearance may vary depending on your device, monitor settings, lighting conditions, and printing variations.

We do not guarantee that your device will accurately display every color or detail.

We reserve the right to modify product descriptions, pricing, availability, specifications, packaging, or discontinue any product at any time without prior notice.

We may also limit the quantities of any products offered to any individual, geographic region, or jurisdiction where permitted by law.

SECTION 3 – ORDERS

By placing an order, you are making an offer to purchase our products.

All orders are subject to acceptance by ShiftFrame.

An order is not considered accepted until payment has been successfully authorized and you receive an order confirmation from us.

We reserve the right to refuse, limit, or cancel any order at our sole discretion, including but not limited to cases involving:

  • suspected fraud;

  • pricing or typographical errors;

  • product availability issues;

  • violations of these Terms;

  • suspected unauthorized resale.

If we modify or cancel your order after payment has been processed, we will notify you using the contact information provided during checkout and issue any applicable refund.

Returns and refunds are governed exclusively by our Refund Policy.

You represent that all purchases made through our website are intended for personal, lawful, and non-commercial use unless otherwise agreed in writing.

SECTION 4 – PRICES AND BILLING

All prices displayed on our website are subject to change without prior notice.

Unless expressly stated otherwise, prices do not include:

  • applicable taxes;

  • customs duties;

  • import taxes;

  • brokerage fees;

  • shipping charges; or

  • other governmental fees.

These charges, where applicable, are the sole responsibility of the customer.

Prices displayed on our website may differ from prices offered through promotional campaigns or third-party sales channels.

By placing an order, you agree to provide accurate and complete billing, shipping, and payment information.

You authorize us and our payment processors to charge your selected payment method for all applicable charges associated with your order.

You represent and warrant that:

  • you are legally authorized to use the payment method provided;

  • all payment information supplied is accurate and complete;

  • your payment provider will honor the transaction; and

  • you will pay all charges incurred, including shipping fees, taxes, and any applicable governmental charges.

SECTION 5 – SHIPPING AND DELIVERY

Shipping times provided on our website are estimates only and are not guaranteed.

Delivery dates may vary due to factors beyond our reasonable control, including:

  • carrier delays;

  • customs inspections;

  • severe weather;

  • public holidays;

  • supply chain disruptions; or

  • force majeure events.

ShiftFrame is not liable for delays caused by shipping carriers, customs authorities, or circumstances outside our reasonable control.

Risk of loss and title for purchased products pass to you upon delivery of the order to the shipping carrier.

It is your responsibility to provide a complete and accurate shipping address.

We are not responsible for orders delayed, returned, or lost due to incorrect or incomplete shipping information provided by the customer.

SECTION 6 – INTELLECTUAL PROPERTY

All content available through our Services, including but not limited to text, graphics, logos, trademarks, product names, photographs, artwork, designs, videos, audio, software, website layout, and all other materials (collectively, the "Content"), is owned by or licensed to ShiftFrame and is protected by applicable copyright, trademark, and other intellectual property laws.

These Terms grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our Services solely for your personal and non-commercial use.

Except as expressly permitted by applicable law or with our prior written consent, you may not:

  • Copy, reproduce, distribute, publish, transmit, modify, adapt, translate, or create derivative works from our Content;

  • Sell, license, sublicense, rent, lease, or commercially exploit any Content;

  • Reverse engineer or attempt to obtain the source code of any part of the Services;

  • Remove or alter any copyright, trademark, or proprietary notices.

Nothing contained in these Terms grants you any ownership rights or licenses to any intellectual property belonging to ShiftFrame, Shopify, or any third party.

"ShiftFrame," our logos, product names, branding, graphics, and designs are trademarks or trade dress owned by ShiftFrame and may not be used without our prior written permission.

Shopify and all Shopify-related names, logos, and trademarks remain the property of Shopify Inc.

SECTION 7 – OPTIONAL TOOLS

From time to time, we may provide access to third-party tools, applications, integrations, or services that we neither monitor nor control.

These tools are provided solely as a convenience and are offered "as is" and "as available," without warranties, guarantees, or endorsements of any kind.

Your use of any optional third-party tools is entirely at your own risk and subject to the terms and conditions established by the respective third-party providers.

ShiftFrame shall not be liable for any damages, losses, or claims arising out of your use of such third-party tools.

We reserve the right to introduce new features, tools, or services at any time. Any such additions shall also be governed by these Terms.

SECTION 8 – THIRD-PARTY LINKS

Our Services may contain links to websites, services, products, or resources operated by third parties.

These links are provided solely for your convenience.

ShiftFrame does not control, endorse, or assume responsibility for the content, policies, security, products, or services offered by third-party websites.

If you choose to access any third-party website, you do so entirely at your own risk.

We encourage you to review the applicable terms and privacy policies of any third-party website before providing personal information or completing any transaction.

ShiftFrame shall not be liable for any damages or losses arising from your use of third-party websites, products, or services.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Our online store is hosted on Shopify, which provides the e-commerce platform that enables us to sell our products and services.

Although Shopify powers our online store, all purchases made through this website are transactions solely between you and ShiftFrame.

To the fullest extent permitted by law, Shopify is not responsible for:

  • the products sold through our website;

  • product descriptions;

  • pricing;

  • shipping;

  • returns;

  • refunds;

  • warranties;

  • customer support; or

  • any dispute arising between you and ShiftFrame.

By purchasing through our website, you expressly acknowledge that Shopify shall not be liable for any claim, damage, loss, or liability arising from your purchase or use of our products.

SECTION 10 – PRIVACY

Your submission of personal information through our Services is governed by our Privacy Policy.

By using our Services, you acknowledge that you have read and understood our Privacy Policy.

Because our website operates on Shopify's platform, certain information you provide may be processed by Shopify and its authorized service providers for purposes including payment processing, fraud prevention, website hosting, analytics, and order fulfillment.

Your information may also be transferred to and processed in countries outside your country of residence, subject to applicable data protection laws.

For additional information regarding how we collect, use, and protect your personal information, please review our Privacy Policy.

For information regarding Shopify's own processing of personal information, please refer to Shopify's Privacy Policy.

SECTION 11 – USER SUBMISSIONS AND FEEDBACK

If you submit, upload, post, email, or otherwise provide us with ideas, suggestions, reviews, testimonials, comments, proposals, photographs, or any other content (collectively, "Submissions"), you grant ShiftFrame a perpetual, worldwide, irrevocable, royalty-free, transferable, sublicensable license to use, reproduce, modify, publish, distribute, display, translate, and otherwise exploit such Submissions in any media and for any lawful purpose, including commercial purposes.

This license allows us, for example, to use customer reviews, testimonials, or photographs for marketing, advertising, social media, product improvement, and promotional purposes.

You represent and warrant that:

  • You own or otherwise control all rights to your Submissions.

  • Your Submissions do not infringe any intellectual property, privacy, publicity, or other rights of any third party.

  • Your Submissions are accurate and not misleading.

  • Your Submissions do not contain unlawful, defamatory, abusive, obscene, discriminatory, or offensive material.

  • Your Submissions do not contain malicious software, viruses, or harmful code.

We are under no obligation to:

  • Maintain any Submission in confidence;

  • Pay compensation for any Submission; or

  • Respond to any Submission.

We reserve the right, but not the obligation, to monitor, edit, refuse, or remove any Submission that we believe violates these Terms or applicable law.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on our website containing typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping costs, delivery estimates, availability, or other information.

We reserve the right, at any time and without prior notice, to:

  • Correct any errors or inaccuracies;

  • Update or modify information;

  • Cancel orders affected by pricing or technical errors; or

  • Refuse any transaction resulting from obvious mistakes.

If your order is canceled after payment has been processed, we will issue a refund using your original payment method.

Nothing in this section limits any mandatory rights available under applicable consumer protection laws.

SECTION 13 – PROHIBITED USES

You agree to use our Services only for lawful purposes.

You may not use our Services to:

  • Violate any applicable law or regulation;

  • Infringe intellectual property rights belonging to ShiftFrame or others;

  • Engage in fraudulent or deceptive activities;

  • Harass, threaten, abuse, discriminate against, or harm another person;

  • Upload or transmit malicious software, viruses, worms, or harmful code;

  • Attempt unauthorized access to our website, servers, or systems;

  • Interfere with the security or operation of our Services;

  • Collect or harvest personal information belonging to other users;

  • Use automated systems, bots, scrapers, spiders, crawlers, or similar technologies to access or copy our website without our written authorization;

  • Circumvent security features or technological protection measures;

  • Use our Services in any manner that could damage, disable, overburden, or impair the operation of our website.

Any unauthorized use may result in immediate suspension or termination of your access to the Services and may also expose you to civil or criminal liability.

SECTION 14 – AUTOMATED AGENTS AND ARTIFICIAL INTELLIGENCE

For the purposes of these Terms, an "Automated Agent" includes any software, bot, artificial intelligence system, script, crawler, autonomous program, or similar technology capable of accessing or interacting with our Services without continuous human control.

We reserve the right to monitor, restrict, suspend, or block access by any Automated Agent at our sole discretion.

No Automated Agent may:

  • Misrepresent itself as a human user;

  • Circumvent CAPTCHA systems or other security measures;

  • Conceal its identity;

  • Generate excessive requests that interfere with our Services;

  • Access our website in violation of these Terms.

We may implement technical measures designed to detect, limit, or prevent automated access.

Failure to comply with this Section may result in immediate termination of access and any other remedies available under applicable law.

SECTION 15 – TERMINATION

We reserve the right to suspend, restrict, or terminate your access to our Services at any time, with or without notice, if we reasonably believe that you have violated these Terms, applicable law, or engaged in conduct that may harm ShiftFrame, our customers, or third parties.

Termination of your access does not affect any obligations or liabilities that arose before termination.

The following provisions shall survive termination of these Terms:

  • Intellectual Property;

  • User Submissions;

  • Disclaimers;

  • Limitation of Liability;

  • Indemnification;

  • Governing Law;

  • Privacy;

  • Any provision that by its nature is intended to survive termination.

Termination does not limit any other legal rights or remedies available to ShiftFrame under applicable law.

SECTION 16 – DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, the Services and all products offered through the Services are provided on an "AS IS" and "AS AVAILABLE" basis, without warranties, representations, or guarantees of any kind, whether express, implied, statutory, or otherwise.

Except where expressly stated by ShiftFrame or required by applicable law, we disclaim all warranties, including but not limited to:

  • Merchantability;

  • Fitness for a particular purpose;

  • Title;

  • Non-infringement;

  • Accuracy;

  • Reliability;

  • Availability; and

  • Compatibility.

We do not warrant that:

  • The Services will operate uninterrupted or error-free;

  • The website will always be available;

  • Defects will be corrected;

  • The Services or servers are free of viruses or other harmful components; or

  • The results obtained from using the Services will be accurate, complete, or reliable.

Some jurisdictions do not allow the exclusion of certain warranties. In such jurisdictions, the above limitations apply only to the maximum extent permitted by law.

SECTION 17 – LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, ShiftFrame, its owners, directors, officers, employees, contractors, suppliers, licensors, affiliates, service providers, and Shopify shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from or relating to:

  • Your use of the Services;

  • Your inability to access or use the Services;

  • Any products purchased through the Services;

  • Any interruption, delay, error, or malfunction;

  • Loss of profits;

  • Loss of revenue;

  • Loss of business opportunities;

  • Loss of goodwill;

  • Loss of data; or

  • Any other commercial damages or losses.

Our total aggregate liability for any claim relating to your purchase or use of the Services shall not exceed the total amount actually paid by you to ShiftFrame for the product giving rise to the claim during the twelve (12) months preceding the event giving rise to the claim.

Nothing in these Terms excludes or limits liability where such exclusion or limitation would be unlawful, including liability for fraud, fraudulent misrepresentation, gross negligence, willful misconduct, or any other liability that cannot legally be excluded under applicable law.

SECTION 18 – INDEMNIFICATION

You agree to defend, indemnify, and hold harmless ShiftFrame, its affiliates, directors, officers, employees, contractors, suppliers, licensors, service providers, and Shopify from and against any claims, liabilities, damages, judgments, losses, costs, expenses, or legal fees arising out of or relating to:

  • Your violation of these Terms;

  • Your misuse of the Services;

  • Your violation of any applicable law or regulation;

  • Your infringement of any intellectual property or other rights of a third party;

  • Any content or information submitted by you through the Services.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification by you. In such event, you agree to cooperate fully with our defense.

SECTION 19 – SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable by a court of competent jurisdiction, that provision shall be enforced to the maximum extent permitted by applicable law.

Any unenforceable portion shall be deemed severed from these Terms without affecting the validity or enforceability of the remaining provisions, which shall continue in full force and effect.

SECTION 20 – ENTIRE AGREEMENT AND WAIVER

These Terms of Service, together with our Privacy Policy, Refund Policy, Shipping Policy, and any additional policies published on our website, constitute the entire agreement between you and ShiftFrame regarding your use of the Services.

They supersede all prior or contemporaneous communications, proposals, negotiations, agreements, or understandings, whether written or oral, relating to the Services.

Our failure to exercise or enforce any right or provision under these Terms shall not constitute a waiver of that right or provision.

Any waiver shall only be effective if made expressly in writing by an authorized representative of ShiftFrame.

No ambiguity in these Terms shall be interpreted against the drafting party solely because that party drafted the Terms.

SECTION 21 – ASSIGNMENT

You may not assign, transfer, delegate, or otherwise dispose of any of your rights or obligations under these Terms without our prior written consent.

Any attempted assignment in violation of this Section shall be null and void.

ShiftFrame may assign, transfer, or delegate its rights and obligations under these Terms at any time, including in connection with a merger, acquisition, corporate restructuring, sale of assets, or operation of law, without prior notice or your consent.

SECTION 22 – GOVERNING LAW

These Terms of Service and any dispute arising out of or relating to these Terms, your use of the Services, or any purchase made through our website shall be governed and construed in accordance with the laws applicable in the jurisdiction in which ShiftFrame is established, without regard to conflict of law principles.

Where mandatory consumer protection laws grant you additional rights based on your country or state of residence, those rights shall remain unaffected.

Nothing in these Terms limits any mandatory rights available to consumers under applicable law.

SECTION 23 – HEADINGS

The headings used throughout these Terms are included solely for convenience and reference.

They shall not affect the interpretation, construction, or enforceability of any provision contained in these Terms.

SECTION 24 – CHANGES TO THESE TERMS

We reserve the right to modify, update, or replace these Terms of Service at any time, at our sole discretion.

Any updated version will be posted on this page together with the revised "Last updated" date.

Where required by applicable law, we will provide additional notice of material changes.

Your continued access to or use of our Services after any updated Terms become effective constitutes your acceptance of those revised Terms.

If you do not agree with any modifications, you should discontinue using our Services.

SECTION 25 – CONTACT INFORMATION

If you have any questions regarding these Terms of Service, your order, or our Services, please contact us at:

ShiftFrame

Email: info@shiftframee.com

We will make reasonable efforts to respond to all inquiries as promptly as possible.

FINAL PROVISIONS

These Terms of Service apply to all visitors, customers, purchasers, and users of the Services.

If any provision of these Terms conflicts with mandatory consumer protection laws applicable in your jurisdiction, the applicable legal provision shall prevail only to the extent required by law, and the remaining provisions shall continue in full force and effect.

By accessing our website or purchasing any product from ShiftFrame, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service.